Privacy Policy

1. We respect your privacy

Horsebee respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.

We adhere to the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where applicable, the EU GDPR.

"Personal information" means any data that can identify an individual directly or indirectly.

Contact: system@horsebee.com

2. What personal information is collected

Horsebee collects personal information you provide when using our services or interacting with us, including:

• Name, address, email, phone number
• Feedback, survey responses, preferences
• Payment or credit card details

3. How we collect your personal information

Information is collected via website forms, email, phone, in person, and from third-party sources. By providing data, you consent to this policy.

4. How we use your personal information

We use your data to:

• Provide and improve our services
• Communicate updates and offers
• Research and develop products
• Investigate complaints

We may disclose data for legal compliance or business transfers.

5. Disclosure of your personal information

Your data may be shared with employees, advisors, suppliers, or legal authorities as necessary, always under confidentiality obligations.

6. General Data Protection Regulation (GDPR) for the EU

We comply with GDPR principles: lawfulness, fairness, transparency, data minimization, accuracy, storage limitation, and integrity.

We process data under lawful bases: consent, contract, legal obligation, vital interests, public task, or legitimate interests.

Sensitive data is only collected with explicit consent. Users under 16 require parental consent.

7. Your rights under the GDPR

EU residents have the right to:

• Access, correct, or delete their data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at hello@horsebee.com.

8. Hosting and International Data Transfers

Data may be stored or processed in Australia, the UK, or the USA under standard contractual clauses or binding corporate rules.

9. Security of your personal information

We implement technical, physical, and managerial measures to protect your data, but transmission over the internet is at your own risk.

10. Access to your personal information

Request access to your data anytime via hello@horsebee.com. We may refuse requests under legal exemptions.

11. Complaints about privacy

Send privacy complaints to hello@horsebee.com. We will respond promptly.

12. Changes to Privacy Policy

We may update this policy. Changes are effective upon posting, so please review periodically.

13. Website

When you visit our website, we may collect information such as browser type, operating system, and referrer URL to analyze traffic and improve user experience.

Cookies may be used to identify you on return visits and to serve relevant ads. You can disable cookies in your browser settings, but this may affect site functionality.

Our site may contain links to third-party websites. We are not responsible for their privacy.